RESOURCES

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Strategies to Reduce Customer Churn: An Essential Guide

Learn about how to calculate the customer churn rate, discover effective strategies to reduce it and dive into leveraged online research for improvement.
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Industry Trends: Japanese Travel Demand in the Post-COVID Era - August 2023

The latest study in Japan revealed that domestic travel fervor continues to grow, whereas enthusiasm for overseas travel is tempered.
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Industry Trends: Deciphering Post-COVID Japan - August 2023

Despite Japan's gradual shift towards the resumption of societal activities, the fear of the covid-19 still lingers, and the number of new cases continues to rise.
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Guide to Monetising Membership Business with Online Research Platforms

Use online research platforms to refine, enhance, and make money with your membership sites and stay ahead in the competitive market.
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Industry Trends: Current Status and Strategies of Podcast Markets in Taiwan and Japan - October 2023

The current survey indicates that Taiwan's podcast market is more mature compared to Japan, with creators having a larger potential audience base.
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Industry Trends: Understanding Consumer Strategies and Payment Preferences - September 2023

As we confront the dynamism and transformations in Taiwan's e-commerce market, the evolution of online shopping behaviors becomes the focal point.
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Enhancing Customer Loyalty Through Survey Platforms: A Comprehensive Guide for 2023

Learn how survey platforms can increase customer loyalty for businesses. Discover the advantages of using surveys in membership programs.
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Industry Trends: Generative AI May Help Alleviate Japan’s Labor Shortage - August 2023

Generative AI may help alleviate Japan’s labor shortage and aging population problems but more fostering is needed. Read more.
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Crafting Effective Membership Marketing Strategies: A Comprehensive Guide for Growth in 2023

Learn how to attract new members, maintain engagement, and build a thriving community for your business and membership platform.
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Industry Trends: Taiwanese Tourism Trends - August 2023

In the post-COVID era, safety, weather, and food have emerged as the key drivers of travel decisions in Taiwan, reflecting the evolving priorities.
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Industry Trends: Japanese Consumer Travel Behavior in Post-Pandemic Era - July 2023

Our survey revealed that the economic factors in Japan now weigh more heavily on the minds of would-be travelers than the fear of the virus.
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Maximising Loyalty Program Engagement —Best Practices 2023

Understand customer dropout reasons and discover strategies to amplify the participation rate and maximize engagement for your loyalty program.
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